Contact Us
Get in Touch with the Social Casino Team
Whether you have a question about one of our sweepstakes casino reviews, spotted information that needs updating, or want to raise a concern about our editorial approach, we're glad to hear from you. This page explains how to reach us and what we can — and can't — help with.
How to Reach Us
The best way to contact us is by email. We aim to respond to all enquiries within two business days. Please include as much detail as you can so we can give you a useful answer without needing to follow up for more information.
General enquiries and editorial feedback:
[email protected]
We read every message. Response times may be longer during weekends and public holidays.
What We Can Help With
- Questions about how we research and rate sweepstakes casinos
- Corrections or updates to factual information on our pages
- Feedback on our editorial process or affiliate disclosure
- Queries about our terms and conditions or site policies
- Responsible play concerns — we can point you to resources, though for direct support see our responsible gambling page
- Media or partnership enquiries
What We Can't Help With
We are an independent comparison and review site. We are not affiliated with, employed by, or operating on behalf of any of the sweepstakes casino platforms we cover. That means we are not able to:
- Resolve account disputes, technical issues or payment problems with a specific platform
- Unlock, verify or reinstate player accounts
- Speed up or investigate redemption requests
- Override a platform's terms, eligibility rules or state restrictions
If you have an issue with a platform you're playing on, the fastest route to a resolution is contacting that platform's own customer support directly. Their contact details are usually found in the Help or Support section of their site.
A Note on Our Editorial Independence
Social Casino is an independent affiliate website. We may earn a commission when a reader signs up to a platform through one of our links. That commercial relationship does not influence the order in which platforms are listed or the content of our reviews — you can read more about our approach on the About Us page.
If you believe a review contains inaccurate or outdated information, please tell us. We take editorial corrections seriously and will investigate and update where needed.
Responsible Play
Sweepstakes casinos offer casino-style games for entertainment. If you or someone you know is finding it difficult to stay in control of their play, please visit our responsible gambling page for guidance and links to free, confidential support organisations available in the US.